Privacy Policy

Thinkwell Enterprises, Inc. ("Thinkwell," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit askthinkwell.com, use our products and services, or otherwise interact with us.

Information we collect

We may collect the following types of information:

• Information you provide — such as your name, work email, company, job title, phone number, and any content you submit through forms, demos, or support requests.
• Usage and device information — such as IP address, browser type, pages viewed, referring URLs, and interactions with our website or product.
• Cookies and similar technologies — we use cookies and related tools to operate the site, remember preferences, and understand how visitors use our services.
• Business and account data — if you use Thinkwell as a customer, we process account information and data you or your organization provide in connection with the service, as described in your agreement with us.

How we use information

We use information to:

• Provide, operate, and improve our website and services
• Respond to inquiries, demo requests, and support needs
• Send service-related communications and, where permitted, marketing communications
• Analyze usage and maintain the security of our systems
• Comply with legal obligations and enforce our terms

How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us host, analyze, communicate, and operate our business
• Professional advisors, regulators, or authorities when required by law or to protect rights and safety
• A successor entity in connection with a merger, acquisition, or asset sale

Website visitor identification and online advertising

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.

Data retention

We retain information for as long as needed to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. You may opt out of marketing emails by using the unsubscribe link in those messages. To make a privacy request, contact us at [email protected].

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.

International users

If you access our services from outside the United States, your information may be processed in the United States or other countries where we or our providers operate.

Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above.

Contact us

Questions about this Privacy Policy? Email [email protected].